information

How long does it take for my order to be ready?

Depending on the size and complexity of your order it can take up to 24 hours for it to be completed, usually however it is ready to be delivered within 1 hour, simple Orders within 5 minutes. If you havent received your order within 1 day, please reach out to us

Do you deliver in all regions?

Yes we do. We like to serve customers regardless of their point of origin, thats why we offer our service worldwide and deliver on all regions

Do you deliver on consoles?

We currently do not. All deliveries are made face to face on PC.

How can I contact the d2r-shop.com team?

You can either join our Discord, use the Live Chat in the bottom right, or the contact form

Product informations

Do you have Items that are not listed on d2r-shop.com?

Yes, we do! If you are in need of a D2R item that we do not currently have on display, just reach out to us, we can will find your needs

Why are some products tagged with OTD?

These items are our promotional One Time Deals! That means the picture you see directly reflects the item you receive, its instantly deliverable, and usually discounted from its regular products price. However it can only be bought once, first come first served!

Why are some products tagged with SCL, SCNL, HCL?

These tags are used for One Time Deals and Rares & Crafts and they indicate the core the item is on. SCL = Softcore Ladder, SCNL = Softcore Non-Ladder, HCL = Hardcore Ladder

Why are some products tagged with LLD, MLD?

These tags are used for Low Level Duel and Mid Level Duel Items. LLD = Low Level Duel, MLD = Mid Level Duel

F.A.Q.

How long does it take for my order to be ready?

Most items are delivered fast, and many are eligible for instant delivery. You’ll receive an email as soon as your order is ready.

Do you deliver in all regions?

Yes, we deliver worldwide. Whether you're playing from Europe, North America, or anywhere else, we’ve got you covered.

Do you deliver items for console players?

Yes, we deliver on all consoles as you can verify on the checkout.

Can I request specific items not listed on the site?

Absolutely! Contact us through live chat or our delivery request form, and we’ll do our best to find the item for you.

How can I contact the D2R Shop team?

You can reach us via the contact form on our website, email, or directly through our live chat feature. We're always happy to help!

What if I miss my delivery or need to delay it?

You can choose to request delivery later. Just use our “Request Delivery” feature once your order is ready.

Can I request a specific item that is not listed on the website?

Yes! If you're looking for a particular item that you can't find in our store, feel free to reach out via our contact form or live chat. We'll do our best to source it for you.

How do I know when my items are ready for delivery?

Once your order is ready, you'll receive an email confirmation. After that, please message us via live chat to coordinate the delivery in-game.

Are the items purchased safe to use and trade?

Absolutely. All our items are 100% legit, safe to use, and tradable. We do not deal in dupes or scams.

Can I cancel or refund my order after purchase?

We typically do not offer refunds once the item is delivered. However, if you made a mistake or have a valid reason, please contact our team immediately, and we’ll try to assist you in line with our Refund Policy.

How quickly will I receive my items after purchase?

Most orders are delivered within 5–15 minutes during business hours. Delays may occur during high-demand periods, but we always strive for fast delivery.

Do I need to provide any account details to receive my items?

No, never. We do not require your account login details. Items are delivered through in-game trade only — your account remains completely secure.

What should I do if I missed the delivery attempt?

If you're not available when we try to deliver, don’t worry. Just contact us via live chat and we’ll arrange a new delivery time that suits you.

Payment informations

What payment options do I have?

You can pay with all common payment methods which are updated regularly and visible in the footer of this page

Is my payment secure?

Yes, we only work with well-known and trustworthy payment providers.

Do you have any further questions?

Newest Rares & Crafts

  • Eagle Grip [SCNL][3626027]

    Eagle Grip [SCNL][3626027]

    Eagle Grip [SCNL][3626027]

    €4,34
    €0,00 €4,34
  • Bitter Heart [SCNL][MLD][3633409]

    Bitter Heart [SCNL][MLD][3633409]

    Bitter Heart [SCNL][MLD][3633409]

    €4,34
    €0,00 €4,34
  • Raven Turn [SCNL][MLD][3643933]

    Raven Turn [SCNL][MLD][3643933]

    Raven Turn [SCNL][MLD][3643933]

    €4,34
    €0,00 €4,34
  • Dread Knot [SCNL][LLD][MLD][3654712]

    Dread Knot [SCNL][LLD][MLD][3654712]

    Dread Knot [SCNL][LLD][MLD][3654712]

    €4,34
    €0,00 €4,34
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